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There are many features and utilities that you will find in the Help Connection solution.
Simply listing all would be way too much information for one page so we have selected just
a few for you to overview. Make sure to see the online demo for the full experience.
Click the thumbnail view for an enlarged view with full description of the screenshot.
Public Side / Knowledgebase
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Knowledgebase |
Categoried View |
Sub-Categories View |
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Individual KB Issue View |
Integrated RSS Support |
Enhanced Self-help |
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Custom Client Page |
Intergrated User Profile |
User Ticket Management |
Agent Home Screen |
Issue/Ticket Listing |
Category/Sub-category(s) |
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Ticket Management 1 |
Ticket Management 2 |
Client Listing |
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Agent Address Book |
Overview/Reports |
Tools/Utilities |
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