On a score from 1 to 10 I give them a 20. They have excellent customer support not only through their helpdesk application but one on one support as ... Anonymous
Each agent can have their own custom signature that is added each time they open a ticket.
Submit a support ticket. Looking for help or need more information ? Here you'll find lots of resources to read, FAQ's, or you may ask questions of your own.
In need of customization ? This is the place to go. Fill a form and let us know what you would like us to do in your application.
Click here for a complete list of available user guides for HC.NET applications, including installation guides and PDF versions of guides.
The following table will give you a brief application version overview of most applications released by HC.NET.
Click this button to see a list of links to other sites and resources including link to HC.NET products used our clients.
Click this link to see a few testimonials about HelpConnection.NET and it's line of products. If you would like to leave a testimony please click here.