System Requirements - HelpConnection.NET, Customer Support & Knowledgebase Software, for .NET 2.0+
Help Connection - Professional Customer Support Software
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Requirements for the HC.NET Internet Help Desk and Knowledge Base Software System
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Twitter Help Desk Software - HelpConnection.NET

 


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Server Side Requirements

The HelpConnection help desk software is written using ASP.NET 2.0
technology, by Microsoft.

To use this solution on your own server, you'll need:

Any Windows Server Any Windows Server
    Windows NT, or Windows XP Pro, Windows Vista (IIS), Windows 2000+
    Any version of Windows with IIS installed

MS SQL, SQL Server database is required. Microsoft SQL Server
    MS SQL Server 2000 (or higher version) or MSDE or SQL Express

Runs on IIS - Internet Information Services IIS - Internet Information Services
    Windows server running the Microsoft's (IIS) Web server.

ASP.NET 2.0, .net 3.0, .NET 3.5 ASP.NET 2.0 or higher
    ASP.NET versions 2.0, including 3.0 and 3.5

Service Desk Application



Make it easier!

With Quick Start, we host and manage it for you.

It's like a leasing for your car. Easy way to get started.

So, all you need is an online browser and a credit card.
Customer Service Incidents Client submitted incidents

Users' Side Requirements

web-based help desk & knowledgebase software Internet or Intranet connectivity.

browser based help desk & knowledge base program Modern and up-to-date browser.


No dlls or additional components required.


The HC solution has been tested using a Mac and an iPhone. However since we don't use Mac in our own day-to-day operations, please test the demo thoroughly (using your Mac) - paying particular attention to the text editor.

If you have any more questions about the requirements (or about anything else for that matter), don't hesitate to contact us here.


Still unsure if it will work ?

There is nothing easier then to test it out. Simply request the trial, which is free and fast to download.



Want to host it yourself (client server), but don't have .NET?   Or, prefer classic ASP products with source code?   Or, need additional database options?

Click here for the classic asp Expinion.net Help Desk.
Help Desk and Knowledge Base software, written in asp.net 2.0





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