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Twitter Help Desk Software - HelpConnection.NET

 


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Our remotely hosted plan can be found at Hero Help Desk and pricing examples are shown in the chart below.
Otherwise known as... Software as a Service or SaaS or hosted or leased or rented software.
     
2 Agent Plan 5 Agent Plan 10 Agent Plan
Max 2 registered admin agents Max 5 registered admin agents Max 10 registered admin agents
45 day free trial
  No Set-up Fee.
45 day free trial
  No Set-up Fee.
45 day free trial
  No Set-up Fee.
$25 USD every month. $55 USD every month. $105 USD every month.


The current recurring fee (shown above) will be reflected in your invoice. The price at the time of your initial purchase will be guaranteed for a one-year term, or until you cancel your subscription, whichever happens first. After one year, we reserve the right to review and change the pricing schedule.


What's included?
  • Support for the HelpConnection.net solution is included, 24/7 via our support desk.
    See the Service Level Agreement page for more information.

  • Upgrades are included for the duration of your Hero Help Desk plan.

  • Installation, hosting fees and an email address are included.


Signing Up

  1. Sign up for the 45 day free Hero Help Desk trial. No credit card info needs to be provided, and there is no commitment. The entire registration and installation process will take about a minute.

  2. Before the 45 day trial is up, we will remind you of your pending expiry. During the trial, we will also send a weekly support email to check in with you, and offer set up advice.

  3. If you choose to continue, you can login to the control panel that we provide for you, to arrange recurring payments. (Usually monthly, same day every month.)

  4. Cancel anytime, and we will discontinue future recurring payments. Your support solution will expire on the day that the next payment would have been made.
    Hint: Previous payments are not reimbursed, so try to arrange cancellation just before the next payment.







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