The Help Connection Internet Help Desk System is reasonably priced, easy to use, elegantly written, and extremely flexible to customizations. It's written in asp.net 2.0 for use on SQL Server. Our growing client list leads us to believe that it is one of the best internet help desk and knowledge base software systems' on the market, in any programming language!
Move your cursor over the tabs below to see a very brief text overview for the admin side and client/visitor side of our internet help desk system, named HelpConnection.NET. (Or HC.NET) This is a very high level discussion. If you prefer a features list see the Features Chart which lists advanced features of our internet help desk and knowledge base systems (comparing HC.NET with another product that we offer... Expinion.net Help Desk System).
Hint: Move your cursor over one of the tabs below to change the text.
How did we think of such impressive Internet Help Desk and Knowledge Base software system features?
Mostly, we didn't! (Our Expinion.net clients did.) During our years of offering internet HelpDesk software systems, we've been asking our many hundreds of clients, from around the world, for their suggestions. We have actually listened, requested clarifications, and tested the ideas out on different sized companies from various industries. Now, we've taken these suggestions and ideas and used them to create a well thought-out and widely tested interface. You can find a short features list in our Advanced Features Chart.
Easy to Install and Fully Supported
Even the installation is easy. Our set-up wizard will do most of the work for you. Or, we can install it for you.
Even though we have engineers and other scientists in our clients list, you don't need to be a rocket scientist to use the HC. (This is important to our clients, because it cuts the learning curve, and saves on training costs.) Simple, descriptive screens give you all the options you need to provide
the best support possible to your clientele, whether your company is small or a multi-national corporation that needs an enterprise level internet help desk system.
Or... sign up for the [ Quick Start Service Plan ]. For a $100 set up fee, we'll arrange quality hosting, set up the internet help desk software system including emailing functionality, etc. The first 30 days of hosting is included in the set up price. After that you can continue with the plan on a month by month basis, buy the internet help desk software system and take over the hosting, or just cancel.
HOME
Based on a decade of specialized
Internet Help Desk system development.
